Whether you are starting your own business or leading an organisation, there is a recipe essential for success; and the main ingredient is skills.
Without the right people, doing the right jobs, you will lose money, customers, revenue, and time. Therefore, it is essential that you identify the skills you already have and compare that to the skills you need to reach your goal.
Depending on the size of your business, skills assessment can be a daunting job that requires a tremendous amount of time. However, it is 100% necessary if you want to upskill your staff with skills that will lead to positive change.
That is why it’s so important for you, as a leader, to take some time to evaluate your business both at the individual, team and company level. This period of reflection will enable you to examine your performance as well as that of your teams. It’s a golden opportunity to look at what you have, what you need, and then take steps to close those talent gaps.
Hiring a skills development company, like Arc Skills, to come and assess the skills of your staff, against international standards, will effectively and efficiently highlight the areas you are losing productivity and sales. They will then be able to customise a training programme specific to your needs.
In addition to this, you could ask your employees to carry out a self-assessment, enabling them to request training they would find valuable. By placing the power in your employee's hands, you will boost their morale, again having a positive knock-on effect on employees confidence, productivity, and retention.
This will only work if you are able to have frank and open dialogues with your employees, and you follow through with their needs. You can formulate a plan on how the training should be delivered. For example, would it be best for person x to receive a structured on the job training or attend an external course?
If you discover your business needs a new skill set, self-assessments will also help you to identify anyone who can be promoted from within, before you hire externally at cost.
Importantly, when it comes to skills development, the end result will be customers who receive better levels of service and become loyal customers, meaning greater revenue for you.
Recommended reading: A guide to reflection for self development