Terms & Conditions

T & C’s

Arc Skills LLC (“Arc Skills”, “we” or “us”) is a division of GEMS Education. Arc Skills provides you access to the arcskillsforwork.com in order to offer you skills, employability, and development training specialist services. 

We take your privacy seriously. As educators we know the importance of trust. We have created this Privacy Policy so you know how we collect, use and store any personal information you give us.

By using the arcskillsforwork.com site or any Arc Skills, GEMS School, or GEMS education initiative Site, including signing up
for any newsletters or feeds, you are agreeing to be bound by our Terms and Conditions which include this Privacy Policy. Please take the time to read them and note that they may change from time to time. If they do you can always find an up-to-date version here on this page.

We will comply with the privacy laws of the country we are contacting you in. Bu, regardless of legislation we will always
aim to be relevant and respectful if you have given us consent to contact you. If at any time you don't feel we've lived up to this, please let us know straight away by Contacting Us.

 1. DATA PRIVACY

 1.1 What information do we gather?

 We may collect and process the following information in electronic and/or physical form (the “Information”) from you: Information that you provide by filling in forms on our Site, including information provided at the time of registering to use
our site, subscribing to a service, posting material or requesting further information or services. We may also ask you for information if you report a problem with the Site.

If you contact us, we may keep a record of that correspondence.

 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of any transactions you carry out through the Site or otherwise and of the fulfillment of your orders.

 If you want to sign up to receive our newsletter we will collect the following personal information from you: your email address, name, location and what you are interested in hearing more about.

 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration purposes and to help us improve the Site. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

 This policy explains how we use personal information you provide to us. 'Personal information' is information which identifies you or another person, or is capable of doing so.

 1.2 How we use the Information

 We use the Information held about you in the following ways:

 To register your details

To ensure that the Site is presented in the most effective manner for you and for your computer

To provide you with information, products or services that you request from us or which we feel may interest you, based on
information we collect from cookies or where you have consented to be contacted for such purposes

To send you relevant news if you have signed up to receive it

To occasionally carry out surveys to ensure that we are providing you with what you are interested in

To comply with the law

To carry out our obligations arising from any contracts entered into between you and us

To allow you to participate in any interactive features of the Site, when you choose to do so

To check whether you are eligible for a competition and to contact you if you win

To notify you about changes to our service

To comply with the law as we feel is necessary to prevent illegal activity or to protect our interest

We won't keep hold of your personal information for longer than is reasonably necessary or required by law

1.4 Will we share your information with anyone
else?

Yes if…

You specifically request this, such as when you submit information to enquire about jobs or submit a job application through the Careers page for current or future roles

 We are required to do so to comply with the law or with direction from the courts or other authorities.

 We feel it is reasonably necessary to prevent illegal activity or to protect our interests – such as when someone has
breached Paragraph ‎2 (Use of this Site and User Code of Conduct) of these

Terms and Conditions

It helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and
user analysis to understand your needs and preferences. We will also share your information with ConvertKit and MailChimp, who securely host emails and act as a supplier to distribute our newsletters. We require these service providers to keep your personal information safe and secure. These trusted third parties would only be permitted to use your personal information for the purposes we specify.

 We won't rent or sell your details to any other organisation or individual. We may share some broader statistics and customer profiling information with third parties and other parts of Arc Skills - but we'll keep it anonymous, so you won't be identifiable from that data.

 1.3 Where we store and process the Information

 The Information we collect from you is stored in the United Arab Emirates, South Africa, Kenya, Nigeria, and Malaysia. By
submitting the Information, you agree to this transfer, storing or processing across national borders and entities as needed to provide you with the service you have asked from us. We will take all steps reasonably necessary to ensure that the Information is treated securely and in accordance with this privacy policy.

 1.4 Information Security

If you provide us with personal data over the internet, you should be aware that data transmission via this medium cannot be guaranteed to be 100% secure. While we will take all reasonable efforts to protect such personal data, you acknowledge that we cannot ensure or warrant the security of any personal data provided by these means and you provide it to
us at your own risk. Once received, we have appropriate technical and organisational security measures in place to protect the data that resides on our servers. However, we do not warrant the security of our servers, nor do we warrant that the Information will be completely secure or not be intercepted while being transmitted over the Internet.

 1.5 How you can access your information

 You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what
personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared.

 1.6 Consent

 By submitting the Information to us, you consent to our collection, storing and processing of this information in accordance
with this privacy policy. Any changes to our privacy policy will be posted on the Site so that you are always aware of what information we collect and how we use it.

 What about personal information relating to minors? As educators, protecting the online privacy of children is especially
important to us. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself. To find out more, please read our Terms and Conditions.

You also have the right to ask us not to process your personal data for marketing purposes. You can do this by checking certain boxes on the forms we use to collect your data.

 1.7 Are you protected by this policy on other websites not arcskillsforwork.com?

 Our Site contains links to other websites. Obviously, we don't have any control over them and take no responsibility for any information you give them. Other sites have different privacy and security policies, which we advise you to read.

 2. COOKIES

 What are cookies?

 We use "cookies" to store and collect information regarding your use of our site. Cookies are small pieces of information stored by the browser on your computer's hard drive. They send the information stored on them back to our web server when you access our site.

 These cookies enable us to load the site in such a way as to reflect your personal preferences (based on your previous browsing on arcskillsforwork.com as well as keywords we may be able to gather from the URLs of webpages from which you accessed our Site, your IP address and any search engine used to reach us).

 We use these cookies to improve your experience and recommend content that may be of interest to you. You can find out more about cookies at www.allaboutcookies.org and more about the cookies we use below.

Cookies for Measuring Web Traffic

The Site uses cookies of a kind commonly referred to as "analytics cookies". We generally use the tool from
Google called Google analytics which helps us to understand how many people visit our Site, how often people return to the site, how long they stay, and where on gemseducation.com they tend to go. We use this to try to work out what kind of experience you're having on the site, so we can make it better. These cookies do not allow us to identify you personally. If you would like to read Google’s privacy policy please click here.

 Cookies from Social Networks

 Because Arc Skills are active on various social networks, we try and make it as easy as possible to share content and to see what content is popular on those networks. For that reason we may include recommendations from LinkedIn Facebook, tweets from Twitter, content from Google+ and add buttons to allow people to easily share to those networks.

When we include these social 'plugins', it gives those sites the flexibility to use cookies. If you haven’t visited these sites, no cookies will be added.

Cookies for Content

We often include content from other sites in our updates, most notably YouTube videos. When we do this, YouTube may store cookies in order to track how people are watching videos from their site.

 Get in Touch

If you have any queries, comments or complaints regarding the site or these Terms and Conditions, just get in touch by emailing info@arcskillsforwork.com

This page provides information about the legal terms and conditions that apply to your use of the site.

 We, GEMS MENASA Cayman Limited (“gemseducation.com”, “we” or “us”) ask you to take the time to read these
Terms and Conditions carefully. They explain the rules covering your use of this website (the "Site") as well as other information regarding your rights.

 By using the Site you’ll be confirming that you have read and understood these Terms and Conditions and that you agree to follow them.

 These Terms and Conditions may change from time to time and, if they do, the most up-to-date version will always be available on our Site. We will indicate at the top of this page when they were last updated.

Even if you have already read these Terms and Conditions before, please ensure that you check back regularly to view any
changes which may have been made. By continuing to use the site after these Terms and Conditions have changed, you will be confirming that you have read and understood, and agreed to be bound by, any revised Terms and Conditions.

3. Privacy and Cookie Policy

3.1. WHO CAN USE THE SITE

When you are using our Site we expect that you are over the age of 18. However, we do hope that our students from Skills 21 are as engaged in their learning and skills as their teachers and parents. So f you are looking at arcskillsforwork.com and are under 18 and/or a minor, then the use of the Site is subject to the consent of your parent or guardian.

 As educators, protecting the online privacy of children is especially important to us. We advise parents or guardians who
permit their children to use the Site, and in particular any interactive element of the Site, that they should make their child aware of the potential risks to them.

 3.2. USE OF THE SITE AND USER CODE OF CONDUCT

 We want all our users to be able to feel safe and at ease whilst using our site. The best way to make sure this happens is to follow these Terms and Conditions.

You may only use the Site lawfully, for personal (non-commercial) purposes and in a manner which does not damage the Site or infringe the intellectual property or other rights of any person, firm or company.

 You may download and store one copy of any page or other element of the content of the Site (the "Content"), and may make one printed copy, for your personal (non-commercial) use only, but you must not distribute any Content to other people or delete or change any copyright, trademark, or other proprietary notices. If you wish to make further
copies of any Content, or to distribute copies of any Content to other people, you must first obtain our written permission. You can do this via the Contact Us section of this Site.

You agree that in using the Site (or any part thereof) or the Content you will not attempt to gain unauthorised access to any
part or component of the Site or the Content, the server on which the Site is stored or any server, computer or database connected to the Site. In the event that you have a claim against another user of the Site arising out of that user’s use of the Site or the Content, you agree to pursue such right, claim or action independently of and without recourse to us.

 You agree that you will not place or transmit false or misleading information on or through this Site or input or upload to
this Site any information that contains viruses, Trojan horses, worms, time bombs or other computer programming routines that are intended to damage, interfere with, intercept or expropriate any system or this Site.

We cannot take responsibility or liability for the conduct of any person who uses our Site. In addition, arcskillsforwork.com is not responsible or liable for any loss or damage suffered as a result of the use of our site.

We ask that in using this Site you show respect for other users and the property of others. You agree: to behave in a respectful way to all other users, not to post or otherwise make available content which is, in our view, likely to impair others' enjoyment of this site not to breach the law or encourage a breach of the law. not to post or otherwise make available content which, in our view, portrays unacceptable violence. not to post or otherwise make available content which is, in our view, abusive, offensive, defamatory, obscene, pornographic or of a sexual nature, illegal, threatening, intimidating, in breach of privacy, confidentiality or third party rights or otherwise unacceptable. not to behave in a way which is threatening, intimidating, harassing or bullying, offensive, abusive, defamatory, discriminatory or demeaning or to stalk or violate the rights of others including individuals' privacy rights. not to share any information which is
confidential to any other person. not to register as or on behalf of anyone else, impersonate anyone else, seek to take on a false identity or misrepresent yourself, your identity or your age. not post or otherwise make available content
containing financial information (such as account, credit or debit card details) or information which identifies an individual personally or is capable of identifying an individual personally (such as names, phone numbers, email addresses or postal addresses) . to respect information you obtain on our site and use it only in accordance with this User Code of Conduct and our Terms and Conditions. not to advertise, promote or endorse any goods or services and not use our site to send any chain letters, junk mail, 'spamming' material or any other form of bulk communication.

We may investigate any reported breach of these terms and conditions or complaints and take any action that we deem appropriate (which may include, without limitation, removing any of your information, warnings, suspending, restricting or terminating your access to and/or removing any Content from the Site.

You agree that we may terminate or suspend your use of the Site at any time and for any or no reason without any notice, even if we continue to allow others to use it. You agree that we will not be liable to you for any loss caused by termination or suspension of your access to the Site.

 3.3 USER-GENERATED CONTENT

This site also contains an opportunity for users to comment on or share articles and posts on the site ("User Content"). Any User Content that is not your personal information will be considered non-confidential and non-proprietary. So long as the User Content remains on our Site we may use, copy, distribute, modify, make derivative works from and disclose to third parties any such material for any purpose.

You confirm that all information and details provided by you to us (including on registration, if applicable) are true, accurate and up to date in all respects and at all times and that you will comply with Paragraph ‎2 (Use of this Site and User Code of Conduct) or as set out elsewhere in these Terms and Conditions.

 You further confirm that in relation to any material submitted to the Site, you have the right to do so and have obtained all necessary licences and/or approvals. You acknowledge that you are responsible for the material that you share or post and that whilst we keep an eye on User Content, we may not check materials or details before they are published.

We may remove or block access to any User Content at any time. For example, we may do this where we reasonably believe that someone has broken the law, e.g. infringed a third party's intellectual property rights or breached a duty of confidentiality. We can bear no liability in respect of any loss or damage suffered as a result of any of these actions.

 It is information in the public domain, so we advise you to think carefully before choosing to share any personal information on the interactive parts of our Site. It may be accessed by any person using the web in any part of the world and can be found using independent search engines. So, if you choose to post information to the interactive parts of our site, please be aware that you do so at your own risk and that it won't be protected by gemseducation.com.  For more information, please see our Privacy Policy.

 3.4.  
Third Party Content

This site will contain some content which does not come from us, whether such content is posted by users or otherwise comes from anyone other than us (together, "Third Party Content").

Whilst we try to keep an eye on it, Third Party Content is not approved by arcskillsforwork.com and we have no obligation to
police it. Personal views or opinions expressed in such Third Party Content may not represent the views of Arc Skills and does not constitute a recommendation, endorsement or guarantee by us of quality or accuracy. We shall not be responsible or liable for any Third Party Content or for the consequences of the use of it.

 If you have any concerns about content appearing on this site, please click here to Contact Us. We reserve the right to remove Third Party content from the Site with or without notice.

 3.5. LINKS TO OTHER SITES

The Site provides convenient links to other websites, resources, and partners. Whilst we hope you find them useful, we can’t endorse them and we reserve the right to remove a link at any time.

If you choose to access any of these links, you will be leaving our Site. Of course we hope you come back and visit us again. As you go you should be aware that we don't have any control over these third
party sites.  We are not responsible for the content, advertising, or information available from them, or for any dealings or disputes that you may have in relation to those sites.

We are also not liable for any loss or damage which may be suffered as a result of the use of such links and third party sites.

We encourage you to review the terms and conditions and privacy policy on any new site you may choose to access because our terms and conditions and privacy policy will no longer be applicable.

We would be delighted if you want to link to arcskillsforwork.com homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You will need our express permission if you wish to create a link that indicates any form of association, approval or endorsement from us. You can ask us through the Contact Us section of the Site. We do reserve the right to withdraw linking permission for any reason without notice.

 3.6. POP UPS

 When using our Site, you may receive a pop-up window. We don’t mean to surprise you. They are for things like questionnaires to help us improve our service to you. Pop-up boxes from arcskillsforwork.com are clearly marked with a heading from us.

You might also get pop-up ads from third parties. These may appear due to software you have installed, deliberately or unknowingly, on your computer. Unfortunately, we cannot control these pop-up boxes because they haven't come from us. And we certainly do not endorse any website or product which comes from these third parties.  To read more about our Cookie Policy click here.

3.7. INTELLECTUAL PROPERTY

All text, graphics, audio, video or image files, content, software, applications and information displayed on or available from
this site, and all copyright, trade mark rights, design rights and other intellectual property rights in them (together, the "Proprietary Content") are the property of  Arc Skills, our users, suppliers or licensors. This includes, without limitation,
the organisation and lay-out of the site and the underlying software.  Those rights are protected by laws and treaties around the world.  All such rights are reserved.

By using the site you're agreeing thatProprietary Content is available for personal use only and that you will not copy, reproduce, publish, distribute or dispose of in any way, any Proprietary Content.

 If you wish to quote our content you are welcome to Contact Us to make arrangements to use the content in context and accurately.

Neither the Arc Skills, GEMS Education name nor any other Arc Skills company names, trade mark, logo or design may be used or copied in any manner.

 3.8.  
Accessibility

If you have trouble using our website with certain web browsers or other software or if you want to let us know how we can improve accessibility, please let us know by clicking here to contact us. Your feedback and suggestions will help us to improve our service to you

3.9.
Site information and downtime

Please note that we may make changes to the site, its functions and services from time to time.

The site may be unavailable occasionally for maintenance, updating or otherwise. Where this happens we apologise for any inconvenience caused. However, we are not liable for any loss, damages or inconvenience resulting from such unavailability.

At arcskillsforwork.com we take great care in seeking to present accurate, transparent and useful information to you. However, there may be content on this site which is not generated by us, for example Third Party Content, as described above. This may mean that some information might be out of date, incomplete, contain some errors or be in some way unreliable. Just to be sure, please check any information obtained from this site before acting upon it in any way.

 3.10. LIABILITY AND INDEMNITY

The Site and the Content are provided as a convenience and for general information purposes only.  Commentary and other Content posted on the Site are not intended to amount to advice on which reliance should be placed. Therefore, although we have taken reasonable care in the preparation of the Site and the Content we do not warrant that it will always be available, that it will be free from errors, bugs or viruses or that the Content is accurate or up to date (and any reliance placed on the Content is entirely at your own risk).

To the extent possible under applicable law we exclude all liability which might otherwise arise, in contract, tort (including negligence) or on any other basis, as a result of your access to or use of the Site or the Content.

In using this site you agree to indemnify and hold harmless Arc Skills and all other Arc Skills initiatives, their subsidiaries and holding companies, the subsidiaries of their holding companies and each of their respective officers, directors, shareholders, employees, representatives and agents in full against any claims from other persons, firms and companies, and any associated losses, liabilities, damages or costs of any kind, that may arise as a result of your use of the Site (including any breach or suspected breach of these terms or conditions), your violation of any law or the rights of a third party or our publishing your posted materials, except to he extent that they are caused by our editing of your materials.

3.11. DISPUTES

 For the purposes of this section you are a consumer if you access the site for reasons outside your trade, business or profession.

As a consumer you agree to use the Site (or any part of it) in accordance with all applicable laws relevant to the location (jurisdiction) from which you access the Site.

If you are not a consumer, any such dispute or claim will be referred to and finally resolved by arbitration under the arbitration rules of the DIFC-LCIA Arbitration Centre, which rules are deemed to be incorporated by reference into this paragraph. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be Dubai, UAE. The language to be used in the arbitration shall be English.

 We always recommend that you should seek local legal advice, however please speak to us first if you have any concerns to see if they can be resolved.

 3.12. GENERAL

If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the remaining terms will continue to apply.

Unless we otherwise expressly agree in writing, these terms and conditions constitute the entire agreement between you and us with respect to your use of the Site and the Content and, if you are not a consumer, supersede all discussions, communications, conversations and agreements concerning the subject matter hereof.

If we fail to insist that you perform any of your obligations under these terms and conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

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