Senior Business Development Manager Schools – Education

Johannesburg - South Africa

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Job Details

Job Title:
Senior Business Development Manager Schools – Education
Principal/ Director Business Unit:
Johannesburg - South Africa
Reporting Line:
CEO- South Africa

Job Purpose

Represent Arc Skills at Key Accounts by being the Arc Skills Brand Ambassador. Manage the key accounts from a customer relationship, sales and delivery perspective.

Internal & External Interactions


CEOs, Business Heads, Marketing & Finance


Key Clients and related stakeholders – Principals, Parents, Boards of private schools, Government Institutes

Key Responsibilities

  • Prepare a strategic key account map identifying various targets and critical stakeholders
  • Develop a sales boosting strategy to aggressively drive and close sales in both private and public sector thereby promoting Arc Skills Brand.
  • Coordinate the sales process (SPANCO) and regularly report on pipeline and ensure all information is up to date.
  • Acquire a thorough understanding of key customer needs and requirements
  • Develop trust relationships with a portfolio of schools and school groups to introduce our new products
  • Arrange and present SOAR offering to school heads and school group boards and secure pilot programmes and ongoing contracts for the delivery of our products across grades within the schools
  • Implement pilot groups with large number of schools
  • Negotiating pricing with client, secure contracts and establish timeline of performance
  • Liaise with funders to secure support for programmes to be run and public and under privileged schools
  • Secure buy-in from Public schools to run funded programmes
  • Expand the relationships by continuously introducing new product to help to meet their objectives
  • Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives through aggressive sales.
  • Present the programmes to parent forums and school audiences as required
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Establishing and overseeing internal budgets with the company and external budgets with the client
  • Working with teachers, content development, marketing and other CEO to ensure the highest quality of service is provided and all client needs are met
  • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with CEO and other stakeholders, and possible use in future case studies.

Candidate Requirements

Qualifications / Knowledge

  • Bachelor’s degree in sales, marketing, business administration, education or relevant field
  • Strong commercial and sales background
  • Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
  • Superior computer skills, and experience working with CRM type software and the Microsoft Office Suite


  • Self-driven, identify own targets, get past gate keep with cold call, sell the concept at the appointments
  • Strong negotiation skills, with ability follow-through on client contracts, tenacity
  • Ability to multitask operations and manage more than one client account
  • Good Presentation Skills at top level and to large groups (Parents info evenings etc.) and good attention to detail
  • Strong market research and sales skills
  • Ability to develop and implement business growth strategies
  • Dedication to accomplishing goals and overcoming challenges
  • Strong English speaker and writer
  • Presentable and professional


  • Minimum of seven years previous work experience in Key Account Management, Sales & Relationship Management or relevant experience, combined with aggressive selling
  • Proven results of delivering client solutions and meeting sales goals
  • Must have exceptional sales skills and a consistent track record in sales conversion success and performance
  • Proven experience attracting large sales opportunities.
  • Education/ Training Industry exposure will be an advantage
  • Driver licence and own reliable vehicle


May 31st 2019

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