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The Program Manager will oversee the progress of operations and will provide complete required leadership, operational and technical support to ensure the success of the Arc Connect program. The position will be accountable for driving enrolment, orientation and placement of trainees. He/ She should be able to assess the needs of the business, co-ordinate the implementation of training and development plans, and ensure the availability of a wide variety of training programs that will enhance the effectiveness of the Arc Connect program. The ideal candidate will be an excellent leader and will have a strong background in management, operations, people management, B2C business development/sales and financial budgeting and analysis.
Country CEO, Functional Heads, Master Trainers
Employers, Vocational Training Centers, Trainees
Management and Budgeting
• Lead the performance management process that measures and evaluates progress of Arc Connect activities against the set goals. Ensure program milestones are met, particularly placement targets.
•Oversee daily operations and coordinate activities through assigned staff; prioritize and delegate work activities and ensure smooth daily operations of VTCs and trainings.
•Serve as a key liaison with vocational training centers, particularly in relation to their technical support.
•Recommend new training programs, equipment and resources for the training centers, as required.
•Direct, monitor and participate in research and business intelligence activities including data collection, focus groups, industry engagements, employer summits, evaluation and analysis, etc.
• Keep abreast of training trends, industry needs, developments and best practices to enhance the project.
• Collaborate with the Marketing Team to cultivate a strong, positive image of the Arc Connect brand among its stakeholders, as well as designing and implementing a well-designed public relations plan.
• Oversee risk management and legal activities: client contracts, partnership agreements, VTC management etc.
Business Development Responsibilities