Management training

Improve company culture and leadership skills

In January 2017 we embarked on a project with our subsidiary CBM Training and Universal Healthcare to up-skill and build the core operational skills of their Supervisors, Team Leaders, and Managers. Based in South Africa, we have worked with the team to identify 25 Managers for the Management Development Programme (MDP) and 21 Supervisors and Team Leaders for the Introduction Management Programme (IMP).

Course overview

MDP develops a broader business understanding of the different facets of management thus ensuring managers perform in their roles by keeping a perspective of wider business goals.

The IMP is aimed at helping team leaders and supervisors perform better in their current roles and prepare those candidates with the capability for entering the next management level.

Learn more about the course here


Based in Rivonia, Johannesburg, Universal Healthcare provides evidence-based, integrated healthcare services in the areas of medical scheme administration, care management, corporate and occupational health and wellness, and an integrated wellness-based loyalty programme.


The company wanted to motivate, grow and nurture their staff. To do this we developed the MDP and IMP offering to better equip their management team with the right skills to create this positive

The MDP and IMP programmes are currently in progress, ending in 2018, over

The Arc Skills Solution

To meet the specific needs of Universal Health and the healthcare industry we have customised the delivery and content as necessary and have a subject matter expert delivering the course